Earn a certificate to mediate various relational conflicts, excluding those involving custody and care of minors. This course is perfect for resolving disputes among landlords and tenants, business partners, neighbors, and more. It also serves as an exceptional leadership training, as noted by Shirley Neeley, former Commissioner of Education under George W. Bush.

This full-day training is a dynamic workshop for up to 100 participants, where everyone is both a student and a teacher. Explore cultural aspects such as gender, age, ethnicity, and workplace roles in a fun, safe environment. This training is ideal for breaking down stereotypes and fostering understanding between diverse groups, including police and community members, immigrant families, and social workers.

This 32-hour certificate course equips you to mediate family disputes, help couples save their marriages, and resolve eldercare issues. Additionally, you can assist families in persuading a loved one to seek treatment for substance abuse or mental health issues. Our unique mediation model ensures happier and safer family relationships.

Gain a 32-hour certificate to resolve workplace conflicts, whether one-on-one or involving multiple parties. Learn techniques to create and maintain a positive work environment or intervene in negative situations caused by divisive individuals. Ideal for HR professionals and administrators.

Our advanced 32-hour certificate course offers a unique approach to divorce and custody mediation, including an optional stage for reconciliation. Help couples reach amicable agreements on property, custody, visitation, and parenting plans, minimizing the emotional impact on children.

Learn to recognize and manage the symptoms of compassion fatigue to prevent burn-out. This training includes didactic education, assessments, and group exercises to help you practice self-care and improve productivity.

Essential for every organization, this workshop teaches how to present information constructively and respond effectively to emotional and attacking behaviors, ensuring successful interactions in all situations.

Explore effective communication techniques and strategies for making better decisions, overcoming biases, and improving team performance.

Empower your team to create guidelines for customer service, teamwork, communication, and conflict resolution, fostering a positive and productive work environment.

Learn strategies to exceed customer expectations and improve internal and external customer interactions, boosting your organization's image and effectiveness.

Examine the differences between leadership and management, focusing on drawing the best performance from your team, building positive relationships, and enhancing teamwork and creativity.

Discover how to manage stress and frustration caused by difficult individuals, improving your interactions at work and home.

Engage in activities that promote group cohesion, critical thinking, and collaborative problem-solving, enhancing teamwork and productivity.